Free standard shipping on orders over $99
Estimated to be delivered on 12/01/2022 - 15/10/2022.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
This link is for pre-ordering new products. Please confirm the following points before placing your order:
1. The product is handmade porcelain, and slight imperfections may exist. It is not for customers who are perfectionists or overly detail-oriented. (However, we guarantee that all our products meet quality standards and come with a lifetime warranty.)
2. The product sold via this link features a new “jumping knife” design with random shapes. If you have specific shape requirements, please refrain from purchasing. (Every shape designed by the master is classic and highly sought after.)
3. This is a pre-order link. By purchasing, you agree to patiently wait for the master to complete the crafting process. Due to the complexity of the craftsmanship, it may take longer, but we will do our utmost to deliver as soon as possible.
We sincerely thank you for your recognition and support of Master Chen Huizhong, as well as your trust in us!
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